FAQs

No referral needed – you can book directly with us.

A doctor’s referral is not required to see an Exercise Physiologist at Fundamentals Rehab & Performance. However, if you're accessing services under Medicare (e.g. a Chronic Disease Management Plan), DVA, WorkCover, or NDIS, a referral or relevant documentation may be needed.

Feel free to contact us if you're unsure—we’re happy to guide you through the process.

Yes—we offer Medicare bulk billing for eligible clients.

If you have a valid referral from your GP under a Chronic Disease Management Plan (CDMP), we can provide Exercise Physiology services at no out-of-pocket cost through Medicare.

If you're unsure about your eligibility, feel free to contact us or speak with your doctor.

Yes – we proudly support DVA clients.

We specialise in managing both acute and chronic conditions, restoring function, and providing clinically necessary treatment through tailored Exercise Physiology programs. Our approach focuses on evidence-based exercise prescription, education, and behaviour change to support your physical and mental wellbeing.

In addition to personalised care, we promote healthy routines and foster a supportive community environment to help veterans stay active, independent, and engaged.

If you have a DVA referral (D904), we’re ready to assist.

Yes – we accept approved WorkCover referrals.

We develop tailored exercise programs to help you recover from work-related injuries or conditions, with a focus on restoring function and supporting your safe return to work. Our approach includes ongoing monitoring, regular progress reviews, education, and a gradual transition toward self-management.

We work closely with your treating team and insurer to ensure your program aligns with the physical demands of your job and meets WorkCover requirements.

We proudly support NDIS participants of all ages and abilities.

Exercise Physiology services can be accessed under the ‘Improved Health & Wellbeing’ or ‘Improved Daily Living’categories of your NDIS Capacity Building Supports budget.

While we’re currently in the process of becoming a registered NDIS provider, we happily work with all plan-managedand self-managed participants.

If you have questions about how Exercise Physiology fits into your plan, we’re here to help.

Yes—absolutely!

We offer on-the-spot rebates through our HICAPS machine, making it quick and easy to claim your private health insurance benefit at the time of your appointment.

Please check with your insurer to confirm your level of cover for Exercise Physiology services.

Both play important roles in your recovery—but at different stages.

Physiotherapists typically manage the early stages of injury, providing hands-on treatments such as joint mobilisation, massage, and manual therapy to reduce pain and inflammation.

Exercise Physiologists step in to support your long-term recovery and performance goals. We focus on developing personalised exercise programs to improve strength, mobility, and function—helping you rehabilitate from injury, prevent future issues, and enhance overall well-being.

Yes – we believe in a team approach to your care.

At Fundamentals Rehab & Performance, we take a holistic approach by working closely with your existing healthcare team—whether that’s your GP, specialist, or other allied health professionals. Collaboration ensures continuity of care and helps you achieve the best possible outcomes.

Not at all.

You don’t need to be injured to benefit from working with an Exercise Physiologist. We support people of all ages and fitness levels—whether you're looking to improve strength, prevent injury, manage a health condition, or simply move with more confidence in everyday life.

Exercise Physiology is a healthcare service—not just a one-off class.

To ensure the best outcomes, our approach involves more than just writing a program. We assess your current function, track your progress, and provide ongoing guidance to help you safely and effectively reach your goals. Regular check-ins allow us to adjust your program as needed and ensure long-term success.

Your health deserves more than a one-size-fits-all solution.

Yes—we offer personalised online programs tailored to you.

Our online training isn’t a generic plan. Each program is designed specifically for your goals, needs, and current ability, with support from our Accredited Exercise Physiologist. Programs are delivered through our easy-to-use app, allowing you to track progress and receive expert guidance remotely.

Online programs are best suited to those with a solid foundation or lower-risk conditions. We’ll assess your needs to ensure it’s the right fit for you.

We welcome clients of all ages!

Our sessions are tailored to suit each individual—whether you're 15 or 90. We regularly work with adolescents, adults, and older clients to support a wide range of health and fitness goals.

No membership required.

You do not need to be a Goodlife member to access the gym when training under the direct supervision of our Exercise Physiologists.

If you're interested in using the gym outside of your sessions, you’re welcome to speak with the Goodlife Reception Team about membership options.