Privacy Policy – Fundamentals Rehab & Performance

1. Introduction

At Fundamentals Rehab & Performance, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide to us through our website, forms, and advertising campaigns (including Facebook/Instagram lead forms).

2. Information We Collect

We may collect the following information when you interact with us:

• Name

• Email address

• Phone number

• Health-related information you choose to share with us (only if voluntarily provided)

3. How We Use Your Information

We use your information to:

• Contact you to book or confirm appointments

• Provide services you have requested

• Send important updates related to your care or our services

• Improve our services and communications

We will never sell or rent your information to third parties.

4. Data Storage & Security

Your information is stored securely in line with Australian privacy laws. We use secure systems (such as Splose) for client management and take reasonable steps to protect your data.

5. Sharing of Information

We may share your information only when required by law or with your consent, for example with healthcare providers directly involved in your care.

6. Your Rights

You may request access to the information we hold about you, or ask us to correct or delete it, by contacting us at:
Email: admin@fundamentals.net.au
Location: Co-located inside Goodlife - 2021 Wynnum Rd, Wynnum West, QLD 4178

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.